Digital Government, Human Resources, Labor Arbitration
Based on cloud computing, big data, artificial intelligence and other advanced technologies, the Labor and Personnel Dispute Arbitration Service Solution by Beiming Software combines the construction of the web and mobile terminals, and has the capabilities of dispute mediation, arbitration, digital court hearings, data analysis, and more. It provides involved parties, agents, mediators, and arbitrators with the full process of Internet + private network coordination online handling services, promotes the construction of "Internet + Mediation/Arbitration" services, effectively improves the smart resolution of labor dispute cases and the ability to serve all parties involved, and strengthens the level of data analysis. By fostering a conducive rule of law environment, it paves the way for sustained and robust social and economic progress, as well as social stability and harmony in the community.
1. Enhancing the entire arbitration and mediation service process with the aim to elevate the case handling intelligence and service capabilities of all involved parties involved
By aligning with the procedural requirements and industry standards concerning labor and personnel dispute mediation and arbitration, advanced technologies like facial recognition, electronic signatures, intelligent voice transcription, and online video are integrated. This integration supports the restructuring of processes and optimization of functions within the business system. The goal is to enable end-to-end service provision, encompassing tasks such as login authentication, case registration, review & tribunal setup, court hearings, defense & cross-examinations, document transcription, filing & archiving, and data analysis processes. This comprehensive approach allows parties to engage in arbitration and mediation seamlessly from any location, significantly enhancing the intelligent handling of labor and personnel dispute cases and boosting the service capabilities for all involved parties.
2. Enhancing the efficiency of labor and personnel dispute handling through Internet + dedicated network collaboration
In order to meet the evolving demands of citizens seeking online arbitration and mediation services and to boost the efficacy of arbitration and mediation processes, the Labor and Personnel Dispute Arbitration Service Solution integrates the restructuring of case management procedures. This approach involves establishing Internet-enabled service terminals and dedicated network access points. Additionally, a mobile application is developed for involved parties to streamline the mobile case handling processes. By ensuring the synchronization of mobile case operations and implementing security isolation mechanisms for data sharing across internal and external networks, the solution not only guarantees the secure exchange of information, but also provides a user-friendly and secure platform for intelligent arbitration services for parties, mediators, arbitrators, and other stakeholders. Ultimately, this comprehensive approach significantly elevates the quality of arbitration and mediation services, thereby enhancing the efficiency of labor and personnel dispute resolution.
3.Standardizing business data and strengthening the construction of "digital human resources and social security"
The Labor and Personnel Dispute Arbitration Service Solution focus on standardizing business data and bolstering data analysis and visualization capabilities. The platform leverages cutting-edge information technologies to conduct a thorough analysis of labor and personnel dispute-related activities, standards, and protocols. By monitoring the operational aspects of arbitration and mediation processes in real time, it precisely captures citizens' needs and challenges. This approach enables the platform to offer users scientific resource planning, strategic deployment, decision-making analysis, and personalized services. By providing accurate data-driven solutions, it continuously contributes to the advancement of the "digital human resources society".
This solution has been aligned with the directives outlined in the "14th Five-Year Plan for the Development of Human Resources and Social Security" and other policy documents from the Ministry of Human Resources and Social Security. Rooted in the fundamental tenets of "convenience, efficiency, intelligence, and confidentiality", and leveraging state-of-the-art technologies, this solution offers an array of innovative tools. These tools include the online labor arbitration and mediation platform, labor arbitration smart resolution platform, digital arbitration tribunal, digital arbitration intelligent terminal, labor arbitration big data management application platform, and various other integrated business systems. By furnishing comprehensive business information services to parties, mediators, arbitrators, and mediation/arbitration institutions involved in labor and personnel dispute resolution, this solution significantly enhances the efficiency and efficacy of arbitration services, and elevates the quality and operational standards of arbitration institutions in resolving cases within the labor dispute domain.
The Labor and Personnel Dispute Arbitration Service Solution is designed to offer a judicial guarantee that is fair, transparent, efficient, and convenient. By bolstering the adjudication process for labor and personnel disputes and related matters, it plays a crucial role in fostering a stable, equitable, transparent and predictable business environment. Through its proactive measures, this solution aims to establish a framework in which workers can engage in their roles with peace of mind, entrepreneurs can invest and operate with confidence, and a robust rule of law environment can be cultivated. This environment is essential for sustaining healthy social and economic development and fostering a stable and harmonious community.
1. All-In-One Online Services
The Labor and Personnel Dispute Arbitration Service Solution integrates advanced technology with the intricacies of labor arbitration and mediation practices. This solution offers end-to-end online case management services facilitated through a combination of Internet and private networks, ensuring the synchronization of business processes across mobile terminals. Moreover, by merging offline digital arbitration tribunals with Internet-based arbitration systems, this solution delivers efficient, convenient, and secure intelligent arbitration and mediation services for all stakeholders involved, including parties, representatives, mediators, arbitrators, and more. This holistic approach seamlessly connects services from offline to online, providing access to arbitration and mediation support right at users' fingertips.
2. Digital Arbitration Tribunal Hearing
The Labor and Personnel Dispute Arbitration Service Solution introduces a cutting-edge feature known as the digital arbitration tribunal hearing. This innovative system amalgamates elements of a traditional courtroom setting into a digital framework, leveraging advanced multimedia and network technologies. By harnessing these technologies, the digital arbitration tribunal system streamlines the entire courtroom process. It facilitates centralized control of essential equipment such as sound systems, lighting, and electronic devices within the arbitration tribunal. Through a software platform interface, this system enables seamless management, integrating functions like witness comparison, courtroom announcements, evidence presentation, audiovisual recording, document transcription, courtroom control, and more.
3. Business Data Analysis and Judgment
The Labor and Personnel Dispute Arbitration Service Solution is equipped with robust business data analysis capabilities. By conducting in-depth analyses of both structured and unstructured data related to labor arbitration and mediation, this solution enables the multiple applications and integrated analyses of labor arbitration and mediation data sets. This empowers the delivery of timely, precise, and dynamic intelligent services. The platform extensively leverages and analyzes the mediation and arbitration data resources pertaining to labor and personnel dispute cases. By harnessing these data sets, it offers valuable auxiliary decision-making services tailored for labor arbitration courts and human resources departments.
Sichuan Provincial Human Resources and Social Security Department: Provincial Labor and Personnel Dispute Arbitration Online Trial Platform
Xizang Autonomous Region Human Resources and Social Security Department: Smart Arbitration Unified Case Handling Platform
Chongqing Labor and Personnel Dispute Arbitration Court: Chongqing “YiJianCai” (Simplified Adjudication) Labor and Personnel Dispute Arbitration Online Smart Service Platform
Shenzhen Labor and Personnel Dispute Arbitration Court: Shenzhen Labor Arbitration and Mediation External Service Platform
Guangzhou Labor and Personnel Dispute Arbitration Court: Digital Arbitration Tribunal System Project
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