Smart Civil Affairs Solution

Fields of Application

Rescue, pension, funeral, social organization, social governance, etc.

Solution Overview

Under the overall idea of "intensive construction, diversified applications, collaborative governance, and targeted decision-making", the smart civil affairs solution adopts the construction model of "platform + application", comprehensively uses advanced technologies such as big data, cloud computing, "Internet +", the Internet of Things, artificial intelligence, etc., to empower basic people's livelihood security, basic social services, and grassroots social governance, and builds a smart civil affairs comprehensive business management platform that integrates online and offline portals, orderly connects services, and shares resource information, so as to achieve the integrated development of civil affairs information.

Solution Highlights

The construction of smart civil affairs solutions adheres to the construction strategy of integration, intensification, and standardization and adopts the construction model of "platform + application + standards". Through the innovation of the basic guarantee mechanism, business mechanism, service mechanism, governance mechanism, and services for new business models, the gap between the supply side and the demand side will be narrowed, and a "smart civil affairs" driven by big data will be created, integrating smart data sharing, smart connected services, smart services, smart governance, and smart development.

1. Create a five-level coverage network for civil affairs

With enhancing the intensive construction of civil affairs information, standardizing management, and facilitating services as the principle, we aim to make full use of the existing civil affairs information system, create a unified civil affairs network, and connect the five levels of provinces, cities, counties, towns (subdistricts), and villages (communities) to form a vertical departmental data channel, build a social governance hub, and create a position to protect people's livelihoods.

1. Strengthen collaboration and application of civil affairs data

Open up the data channel between the various commissions, offices, and bureaus, solve the problem of information isolation where data cannot be interconnected, complete the reporting and return of business data, build a data resource center as a whole, make use of data according to the data gathered by the data resource center, and strengthen data empowerment.

1. Deepen the development pattern of "Internet + civil affairs services"

Form a standardized and efficient smart civil affairs development pattern that integrates online and offline portals, orderly connects services, and shares resource information, realize integrated affair processing, people-oriented public services, big data-based decision-making, accessible service capabilities, comprehensively deepen the actions of the "Internet + civil affairs services" action plan, improve the people's sense of gain and satisfaction, and comprehensively promote the digital transformation of civil affairs.

1. Realize the integrated development of civil affairs information

Based on the new requirements for the development of civil affairs in the new era, we follow the "one chess" layout of the Ministry of Civil Affairs, the "one net" construction, the requirements for integrated development, and the standards and norms of Jinmin Program, adhere to the people-centered, standards-led, data-driven, and security-oriented approach, and comprehensively use the Internet +, big data, AI, 5G, and other modern thinking and advanced technologies to empower basic people's livelihood security, basic social services, and grassroots social governance.

Solution Architecture

Successful Cases

1. National Legal Entity Information Resource Base Software Development Project of the Ministry of Civil Affairs
2. Social Assistance Comprehensive Management Platform of the Shandong Provincial Department of Civil Affairs
3. Social Assistance Comprehensive Service Platform of the Guangdong Provincial Department of Civil Affairs
4. Social Organization Management System of Inner Mongolia Autonomous Region