Smart Government and Legal Service Solution

Field of Application

Judicial Technology

Solution Overview

Beiming Software's advanced government and legal capabilities prioritize complaint services, data collaboration, and regulatory review, continually deepening its offerings. With a core focus on the multifaceted Online Dispute Resolution (ODR) platform, it caters to diverse public complaint service scenarios, emphasizing the primary responsibilities and core functions of government and legal affairs. By integrating government and legal data resources and placing social risk prevention and control at the forefront, the platform delivers various risk perception and index analysis applications. It drives innovation to achieve comprehensive grassroots legality reviews and digitally empowers modern social governance scenarios.

Solution Highlights

1. Streamlined conflict mediation through "Integrated Operations”
The platform ensures round-the-clock online reception every day of the year, consolidating conflict appeals through a single-window, single-platform approach. Supporting multiple conflict mediation scenarios such as complaint reception, mediation, psychological counseling, and legal aid, it seamlessly blends online and offline functionalities.
2. Centralized risk management with a "Single Ledger" approach
Leveraging online operations and data retention for risk hazard investigations, the platform archives the entire process, from risk reporting, listing and tracking to feedback and delisting. This methodology enhances conflict and dispute governance at the source, enforcing accountability through traceable responsibilities and archived risks.
3. Holistic leadership decision-making through "Unified Network Regulation”
By conducting multidimensional data analysis on conflict risk situations, petition trends, thematic areas, and service resources from a regional perspective, the platform furnishes reliable analytical data and decision-making references for regional governance authorities.
4. “Unified Mechanism” for operation and management
Enhancing the integrated online operational framework for conflict resolution and management, the platform boosts the quality and efficiency of citizen service appeals handling. It encourages sub-platforms at all levels to reinforce local management responsibilities and unit core functions, facilitating joint conflict resolution management and source prevention efforts.

Solution Architecture

Business Value

The Smart Government and Legal Service Solution serves as a vital instrument for addressing conflicts or complaints and upholding social stability. Seamlessly integrating conflict prevention and resolution with stability analysis and control, it balances peace and conflict strategies, strengthens intelligence sharing, resource integration, work coordination, and responsibility enforcement. This coordinated approach fosters a unified front against social conflict risks, addressing critical issues, preventing major conflict risks, and preserving social harmony. By introducing innovative models like video mediation, joint mediation, diversified resolution, risk investigation, intelligent analysis, and precise profiling, the platform orchestrates the alignment of conflict appeal service resources and conflict resolution forces within its jurisdiction. This intricate network for prevention and resolution at the source aims to enhance the stable control and resolution of conflicts and disputes.

Application Scenarios

Scenario 1: Reception and Management of Conflict Appeals
Steered by business integration principles, the platform erects a robust governance command hierarchy, fostering a social governance command system characterized by clear delineation of rights and responsibilities, efficient connectivity, vertical alignment, and operational flexibility. This infrastructure bolsters the evolution of a multi-tiered "one-stop" source prevention and conflict resolution framework through vertical integration. Horizontally, it establishes a collaborative concentric network that harmonizes administrative, social, professional, and judicial resources, amalgamating them under a unified management structure.
Scenario 2: Risk Research and Assessment
Guided by risk prevention principle, the platform pioneers a comprehensive "one-stop" conflict and dispute data repository, emphasizing data integration, management, and security at the government and legal stratum. It forges a social conflict risk prevention, warning, and forecasting framework enriched with extensive data and predictive models. Capitalizing on the visualization of the entire domain through a “Comprehensive Overview”, the platform dynamically showcases all facets of the conflict risk landscape and social risk prediction/warning information, offering sophisticated, swift, and precise decision-making support for business management analysis, risk assessment, early warnings, and visualization-based command and dispatch operations.
 

Success Stories

Zhejiang Dispute Resolution QR Code Project
Beijing Shijingshan District Social Risk Research and Judgement Platform
Municipal Social Governance, Monitoring, Evaluation, Supervision and Assessment System
Shijiazhuang Comprehensive Command Platform for Social Risk Prevention and Management
Wenzhou Hetong Precision Intelligent Control Platform